Meta-Verified Integration
Novus AI Inbox connects your Meta accounts to a live AI agent — it answers product questions, troubleshoots issues, and escalates to your team when it matters.
Link your Instagram and Facebook Pages via OAuth in one click
Upload support docs & FAQs for Product ABC to the knowledge base
AI handles DMs, you handle deals. Human takeover when needed
Answers questions about Product ABC from your docs
Pulls live support ticket status instantly
Categorizes and prioritizes customer problems
Walks customers through fixes step by step
Routes complex issues to your support team
Answers FAQs from your uploaded support docs
Customer: Product ABC won't connect to WiFi
→ KB: search troubleshooting guides
← KB: { article: 'Product ABC firmware reset' }
AI: Try a firmware reset — here are the steps…Customer: What's the status of my support ticket?
→ CRM: GET /tickets/CS-2026-142
← CRM: { status: 'In progress', agent: 'Sarah' }
AI: Your ticket is in progress. Sarah is reviewing it.Customer: Product ABC still not working
→ CRM: POST /tickets/escalate { priority: high }
← CRM: { ticketNumber: 'CS-2026-183' }
AI: I've escalated this — ticket CS-2026-183 ✓Avg response
2.4s
Resolution rate
94%
+3% vs last month
Lead conversion
3.2x
vs manual DMs
Per conversation
$0.004
$19/mo
$49/mo
$99/mo
From $199/mo
All plans include: SSL, 99.9% uptime, Meta-verified webhook, human takeover, and 14-day free trial.